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Return Policy


At Dazzlecraft, we strive to provide our customers with the best online shopping experience. We understand that sometimes a product may not meet your expectations, and we are here to assist you with returns and refunds. Please read our comprehensive 30-day return policy below:

1. Eligibility:

  • Products must be returned within 30 days from the date of delivery.
  • Products must be in perfect condition, unused, and in their original packaging.
  • Products that are damaged, used, or not in their original packaging may not be eligible for a refund.

2. Return Process:

  • To initiate a return, please contact our customer support team within 30 days of receiving the product.
  • Provide your order number, the reason for the return, and any supporting evidence (e.g., photos of damaged items).
  • Our customer support team will guide you through the return process and provide you with a return authorization number (RMA).

3. Restocking Fee:

  • All returns are subject to a 10% restocking fee, unless the product was damaged during shipment.
  • The restocking fee will be deducted from the refund amount.

4. Damaged Products:

  • If you receive a damaged product, please contact our customer support team immediately.
  • Provide detailed information and supporting evidence (e.g., photos) of the damage.
  • Damaged products will not be subject to the 10% restocking fee.
  • We may request the damaged product to be returned or ask for additional information to process the refund.

5. Refund Process:

  • Once we receive the returned product and verify its condition, we will initiate the refund process.
  • Refunds will be issued within 30 days after receiving the returned product.
  • The refund will be processed using the original payment method used for the purchase.

6. Shipment Damage:

  • Dazzlecraft is not responsible for any damage that occurs during shipment.
  • We take utmost care in packaging and shipping our products, but any damage caused during transit is beyond our control.
  • If your product arrives damaged due to shipment, please contact the shipping carrier to file a claim.

7. Policy Changes:

  • Dazzlecraft reserves the right to change the return policy without any prior notice.
  • Any changes made to the return policy will be effective immediately upon posting on our website.

Please note that this return policy applies only to purchases made directly from Dazzlecraft's ecommerce website. If you have any further questions or need assistance with your return, please contact our customer support team. We are here to help you!